Terms of service

FireFlyStyle is the brand name of FireFlyStyle. These Terms of Service govern access to and use of the website fireflystyle.com, operated by FireFlyStyle, with its registered office at 10 The Coppins, Brighton Rd, Kerrymount, Dublin 18, D18 T3C1, Ireland. These Terms also apply to all products and services made available through the Website.

By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not accept them, please discontinue use of the Website.

Company name: FireFlyStyle
Address: 10 The Coppins, Brighton Rd, Kerrymount, Dublin 18, D18 T3C1, Ireland
Email:support@fireflystyle.com
Stay inspired by exploring new looks with @Fireflystyle.official on Instagram.

You may browse the Website without creating an account. To place an order or access certain features, you must register and agree to these Terms.

FireFlyStyle offers fashion products through the Website. These Terms outline the rights and responsibilities between FireFlyStyle and its customers.

This Website is operated by FireFlyStyle. References to “we,” “us,” or “our” mean FireFlyStyle.

Any new tools, features, or services added to the Website in the future will also be governed by these Terms. We may update these Terms at any time, and changes become effective once published on this page.

Our online store is powered by Shopify Inc., which provides the technical framework for our e-commerce services.

SECTION 1 – ONLINE STORE CONDITIONS

By using this Website, you confirm that you are legally permitted to enter into binding agreements under the laws of your country, or that you have consent from a parent or legal guardian if required.

You agree not to use the Website for unlawful purposes or in violation of applicable laws, including intellectual property regulations.

The transmission of malware, viruses, or any harmful code is strictly prohibited.

Any breach of these conditions may result in immediate suspension or termination of access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or restrict access to anyone, at any time, for any reason.

You acknowledge that non-payment information may be transferred across networks and adapted to technical requirements. Payment data is always encrypted during transmission.

You may not copy, sell, resell, or exploit any part of the Website, its services, or contact information without written authorization from FireFlyStyle.

Section titles are included for clarity only and do not affect legal interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

Information on the Website is provided for general reference purposes only. We do not guarantee that content is complete, current, or error-free.

Some materials may be outdated and are provided for informational context. We may update content at any time but are not obligated to do so. It is your responsibility to review the Website regularly.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices may change without prior notice.

We reserve the right to modify or discontinue products, services, or Website features at any time.

FireFlyStyle is not liable for any price changes, suspensions, or discontinuation of offerings.

SECTION 5 – PRODUCT INFORMATION

Certain products are available exclusively online and subject to availability. Returns and exchanges are governed by our Return & Refund Policy.

We make every effort to display product details accurately; however, colors and appearance may vary by device.

We may limit sales by region or customer group and update product descriptions at any time. Offers are void where prohibited.

We do not guarantee that products will meet individual expectations or that defects will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including limits per household or order. Customers will be notified using the contact details provided.

You agree to provide accurate, current, and complete account and billing information.

For return-related matters, please review our Return & Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools that we do not control or manage.

These tools are offered “as is” without warranties. Use of such tools is at your own risk.

Please review applicable third-party terms before using these services.

New tools added to the Website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may include content or services from third parties.

We are not responsible for third-party materials or websites and do not endorse them.

Please review third-party policies before engaging with external services.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

Any content you submit, including reviews or suggestions, may be used by FireFlyStyle without restriction or compensation.

We are not required to keep submissions confidential or respond to them.

We may remove content deemed inappropriate, unlawful, or offensive.

You confirm that your content does not violate third-party rights and is free of harmful material. Responsibility for submissions rests solely with you.

SECTION 10 – PERSONAL INFORMATION

Personal data provided through the Website is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website may contain errors relating to product descriptions, pricing, promotions, shipping details, or availability.

We reserve the right to correct such issues or cancel orders at any time without prior notice.

We are not obligated to update information unless required by law.

SECTION 12 – UNACCEPTABLE USES

You may not use the Website to:
(a) violate any law or regulation
(b) promote illegal activity
(c) breach international or local laws
(d) infringe intellectual property rights
(e) harass or discriminate against others
(f) distribute misleading information
(g) upload malicious software
(h) collect personal data without authorization
(i) engage in spam or phishing
(j) use the Website for offensive purposes
(k) bypass security features

Violations may result in restricted access.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All services and products are provided “as is” and “as available” without warranties of any kind.

FireFlyStyle and its affiliates are not liable for indirect or consequential damages, including loss of profits or data, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold FireFlyStyle harmless from claims arising from your breach of these Terms or violation of laws.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining Terms remain valid.

SECTION 16 – TERMINATION

Obligations incurred prior to termination remain effective.

You may stop using the Website at any time. We may terminate access without notice if these Terms are violated.

SECTION 17 – COMPLETE AGREEMENT

These Terms constitute the full agreement between you and FireFlyStyle and replace prior agreements.

Failure to enforce any provision does not waive our rights.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The current version of these Terms is always available on this page.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

At FireFlyStyle, we want every piece you order to feel like the right choice. If something does not work out, our return process is clear, fair, and designed to give you confidence when shopping with us.

Return Eligibility

You have 60 days from the date your order is delivered to request a return.
Items must be unused, unworn, and in their original condition.
All original packaging, including tags and accessories, must be included.
Returns that do not meet these conditions cannot be accepted.

How to Start a Return

To begin a return, please email support@fireflystyle.com.
Include your order number and a short explanation of the reason for the return.
Our support team will guide you through the next steps.

Return Shipping

Return shipping costs are the responsibility of the customer.
We strongly recommend using a trackable shipping service.
FireFlyStyle is not responsible for items lost during return transit.

Exchanges

If you would like to exchange an item for a different size or style, exchanges are available upon request.
Please contact support@fireflystyle.com so we can assist you before you send your item back.

Refund Processing

Once your return arrives and is inspected, your refund will be processed within 7 business days.
Refunds are issued to the original payment method used at checkout.
Please note that banks or payment providers may take additional days to complete the transfer.

No Restocking Fees

We do not charge any restocking fees. You will receive a refund for the returned item price once approved.

Need Help

If you have any questions about returns, refunds, or exchanges, our team is always happy to help.
You can contact us anytime at support@fireflystyle.com

SECTION 21 – CONTACT INFORMATION

For questions or support, contact us at:

Company name: FireFlyStyle
Address: 10 The Coppins, Brighton Rd, Kerrymount, Dublin 18, D18 T3C1, Ireland
Email: support@fireflystyle.com
Stay inspired by exploring new looks with @Fireflystyle.official on Instagram.

We appreciate your trust in FireFlyStyle and look forward to being part of your everyday style journey.