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Frequently Asked Questions
Once your order is on its way, delivery typically takes 3–7 business days, Monday through Saturday. You’ll receive a tracking link as soon as your parcel is dispatched so you can follow its progress right to your door.
Of course. If you change your mind, you have 60 days from delivery to request a return. Simply email Support@fireflystyle.com and our team will walk you through the next steps.
At the moment, we ship within Ireland and the United Kingdom. This allows us to keep delivery reliable and service quality high. If this changes in the future, we'll be sure to share the news.
Yes, it is. Every order includes free shipping, with no minimum spend and no extra conditions. We believe delivery should be simple and stress-free.
After your return has been received and approved, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer for the funds to appear.
